EnfTech research shared at key global internet governance events

The EnfTech project team has been busy this autumn, sharing the results of their research at some of the most important international events in the internet governance and consumer protection enforcement calendar.

The EnfTech project team has been busy this autumn, sharing the results of their research at some of the most important international events in the internet governance and consumer protection enforcement calendar.

The findings on how a technological approach might speed and scale up consumer protection enforcement have so far been presented at:

International Consumer Protection and Enforcement Network 2023 Conference, Warsaw Poland 4-6th October 2023

ICPEN, the International Consumer Protection and Enforcement Network, is made up of over 70 consumer protection law enforcement authorities from across the world, representing 5 billion consumers between them. At the conference this year, under Poland’s presidency, Professor Christine Riefa was part in a session on AI in Consumer Protection. She discussed how AI is spreading fast in the practice of enforcement agencies and, while it can be a useful tool, might not always be the most appropriate for every task.

Christine also spoke at the IGF which took place on 8-12 October 2023. This UN forum brings together stakeholders from across the digital public policy world to inform and inspire those with internet policy making power in the public and private sectors. The results of the EnfTech research were shared in a session on AI Policy and Technology – a source of empowerment in consumer protection.

UN eWeek 2023 ‘Shaping the future of the digital economy 4-8 December 2023  

The UN’s eWeek encompasses all aspects of the evolving global digital landscape. Liz spoke at an event about online dispute resolution, with a focus on the ‘data deficit’ challenge that consumer protection agencies face when designing tech approaches to enforcement. Consumer protection agencies lack the regular data reports that sectors like finance are mandated to provide to supervisors. This means that tech tools for data capture are as important as those for analysis, and can be developed in co-operation with other agencies across borders. The session is available to watch here:  https://www.youtube.com/watch?v=XSsb1gujQ5Y

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Report out now: The Transformative potential of Enforcement Technology (EnfTech) in Consumer Law 

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EnfTech at UNCTAD Research Partnership Platform