Introducing EnfTech: a technological approach to consumer law enforcement

Meet our speakers

  • Stacy Procter - Counsel for International Consumer Protection, Federal Trade Commission

    Stacy is an attorney with the U.S. Federal Trade Commission’s (FTC) Office of International Affairs (OIA) where she focuses on the agency’s consumer protection mission. Prior to joining OIA, Stacy was a senior staff attorney in the FTC’s Western Region Los Angeles office where she lead and worked on many consumer protection investigations and litigations. Prior to joining the FTC, Stacy worked as a litigating attorney for other U.S. government departments, including the U.S. Department of Justice, Antitrust Division.

  • Margarita Tuch - EU elab, European Commission

    Margarita Tuch is a legal and policy officer at the European Commission.

    She works at the EU Elab which was set up to conduct on-line investigations for national consumer authorities addressing or preventing mass-scale breaches to EU consumer law by traders marketing and selling on the Internet, as well as safety concerns of the products using advanced or emerging technologies.

  • Ruth Castelo- Undersecretary for Consumers Affairs, DTI, The Philippines

    Ruth Castelo is the undersecretary for consumer affairs in the fair trade enforcement bureau in the Philippines. Ruth is a lawyer by profession, having been admitted to the Philippine Bar in 1994. She served eight years as the City Attorney for Marikina City and as a private practitioner in her own law firm handling various litigation cases, clients, and legal concerns.

  • Dries Cuijpers - Senior Enforcement Officer, Authority for Consumers and Markets, Netherlands

    Dries is a lawyer and he currently leads the work on the digital economy at the Consumer Division of the Netherlands Authority for Consumers and Markets. He has 20 years of experience as an enforcement official in numerous economic sectors. He set up ACM’s Behavioural Insights Team and managed the team for the first years. In recent years, he has worked at the OECD on consumer policy. He is a co-author of ACM’s Guidelines on the Protection of the Online Consumer.

  • Teresa Moreira - Head of Competition and Consumer Policies, UNCTAD

    Teresa Moreira, Head, Competition and Consumer Policies Branch of UNCTAD - United Nations Conference on Trade and Development since 5 October 2016, and rotating officer in charge of the Division on International Trade and Commodities of UNCTAD since mid-October 2020, previously served as Consumer Director-General of Portugal (January 2010 - September 2016) and as a Member of the Board of the Portuguese Competition Authority (March 2003 - March 2008) when it was first established.

    She also served as Portugal's Director-General and Deputy Director General for International Economic Relations and held senior positions at the former Directorate-General for Competition. She worked for 20 years as a part-time Teaching Assistant at the Faculty of Law, University of Lisbon in the areas of International Economic Law and European Law as well as of European Competition Law and European Economic Law (graduate studies).

    Teresa Moreira holds a Law Degree and a Masters' Degree in European Law (European Competition Law) by the Faculty of Law, University of Lisbon, Portugal.

  • Luisa Crisigiovanni - Programme Manager, Euroconsumers

    Luisa has worked in consumer law for more than 25 years and advocates for consumers rights at national and international level. After a degree in Political Sciences about European and International law in 1992 at Milan University, she specialized in Communication and EU Fundraising at SDA Bocconi. In 2019 she achieved a Master in Eu Project funding by Sole24ore Business School to keep on working as a fundraising and project manager for a range of innovative projects at Euroconsumers, a network of consumers organizations from Italy, Spain, Belgium, Portugal and Brazil, whose aim is consumer empowerment. Member of Consumers Policy Advisory Group of European Commission since March 2021. Past Secretary General of Altroconsumo, the most representative independent consumers’ association in Italy, she represents it at BEUC as executive board member. She cooperates occasionally with universities for consumer law courses

  • Piotr Adamczewski - Director, Office of Competition and Consumer Protection, Poland

    Piotr Adamczewski is the director of the Polish Office for Competition and Consumer Protection. He has considerable experience in the fields of cartel, abuse of dominant position and merger control. His practice includes representing President of the OCCP in the distribution of press sector in a cartel case before the first and second instance competition courts and conducting a proceedings regarding abuse of dominant position in the Polish market for monoethyl glycol. He was also involved in “dawn raids” inspections at different industries with a task to examine records stored on hard discs. Piotr regularly participates as the delegate in international conferences, including OECD Working Party 2 on Regulation and Competition as well as in the European Commission “B2B e-markets” Working Group. He has written articles concerning Polish competition law.

  • Steven Kamukama - Manager, Consumer Welfare COMESA Competition Commission

    Steven Kamukama is Manager for Consumer Welfare & Advocacy at the COMESA Competition Commission. COMESA (Common Market for Eastern and Southern Africa) is made up of 21 African state and over 600 Million people. The COMESA Competition Commission is a regional body established in 2013 with a core mandate is to enforce the regulation of competition in the Common Market, with regard to trade between Member States and promote competition within the Common Market through monitoring and investigating anti-competitive practices of undertakings within the Common Market and mediating disputes between Member States concerning anti-competitive conduct.

  • Prof Dr Martin Ebers - Robotics and AI Law Society

    Martin Ebers is Professor of IT Law at the University of Tartu (Estonia) and permanent research fellow at the Humboldt University of Berlin. He is co-founder and president of the Robotics & AI Law Society (RAILS). In addition to research and teaching, he has been active in the field of legal consulting for many years. His main areas of expertise and research are IT law, private law, insurance law and European law. Most recently, he co-published the books „Algorithms and Law“ at Cambridge University Press and “Contracting and Contract Law in the Age of Artificial Intelligence“ at Hart Publishing.

  • Sita Zimpel - GIZ Project Director, ASEAN

    Sita Zimpel is an international development expert specializing in consumer protection, competition policy and regional cooperation in Southeast Asia. With more than 15 years of experience in implementing technical assistance projects, she is currently project director and team leader for economic integration projects in ASEAN, based in Hanoi, Vietnam.

  • Johanna Calderón - Legal Director, Pro Consumidor

    Johanna is currently Legal Director of the National Institute for the Protection of Consumer Rights (Pro Consumidor) of the Dominican Republic. She has extensive experience in advising and directing legal procedures in consumer and administrative law matters, conciliation processes, alternative dispute resolution and mediation, as well as international relations and organizations.

    She is a Lawyer Graduated from the Pontifical Catholic Madre y Maestra University of the Dominican Republic, has a Specialization in Business Law from the University of Belgrano of Buenos Aires, Argentina, a Master in Diplomacy and Consular Service from the Ministry of Foreign Affairs of the Dominican Republic, a Master in Consumer Law, an Specialization in Compliance from ADEN International Business School, certified by the George Washington University, and currently is coursing a Leadership Program for Public Management at Barna Management School.

    She worked as a lawyer in litigation and conciliation area for civil and administrative affairs at Elsevyf Pineda & Asoc Law Firm. Later she was appointed by the Government as Minister Counselor at the Ministry of Foreign Affairs being in charge of the United Nations and Organization of American States Affairs. In 2011 she was appointed to the Permanent Mission of the Dominican Republic to the United Nations based in Vienna, Austria.

    She entered Pro Consumidor in July 2016 as head of International Cooperation, a position she held until January 2017 when she was appointed as Director of the Conciliation Department. Since 2018 she has been the Legal Director, performing the functions of management, coordination and supervision of the legal area.

  • Arnau Izaguerri Vila - Legal Officer, Competition and Consumer Policies Branch, UNCTAD

    Arnau Izaguerri Vila is a Legal Officer at the Competition and Consumer Policies Branch of United Nations Conference on Trade and Development. He is project officer for the UNCTAD DODR project on “Delivering digital trading infrastructure and online dispute resolution for consumers as means to improve international trade and electronic commerce,” targeting Indonesia and Thailand. He was previously responsible for the implementation of the UNCTAD MENA Programme for regional integration through competition and consumer protection policies for the Middle East and North Africa region and for the COMPAL Programme for Latin America and the Caribbean, before that. He was also responsible for the intergovernmental negotiations leading to the revision of the United Nations Guidelines for Consumer protection and currently serves as secretariat to UNCTAD's Intergovernmental Group of Experts on Consumer Protection Law and Policy.

    Mr Izaguerri holds a degree and master’s in law by the ESADE Law & Business School, Ramón Llull University in Barcelona. He is also master in lnternational Law suma cum laude by the Graduate Institute in Geneva. He has experience in private law practice and well as the World Trade Organization, the Ministry for the Economy and Finance of France, the National Institute for the Defense of Free Competition and the Protection of Intellectual Property of Peru and the Ministry of Foreign Affairs of Andorra. His various publications are related to public international law, international trade law, and consumer protection.

  • Liz Coll - Director, Connected Consumers

    Liz Coll is a consumer policy analyst and founder of Connected Consumers, a strategic advice consultancy. She has advised national governments, financial institutions, consumer organisations, global think tanks and international standards bodies on the impact of powerful, social technology on consumers and markets. She is currently leading a UK class action against Google for breach of competition law and excessive pricing in the Google PlayStore.

    Liz established the first global digital programme at Consumers International, after leading digital consumer policy work at Citizens Advice and at Consumer Futures, the UK’s statutory consumer body. She is a regular speaker, panellist and author on core consumer issues including e-commerce, the platform economy, consumer data, IoT and AI. She began her career at the London School for Economics’ Centre for Analysis Risk and Regulation and from there joined sustainability non-profit consultancy Forum for the Future. She has a BA in Politics and Government from the University of Sussex and an MSc in Political Sociology from the LSE.

    Since setting up Connected Consumers, I’ve worked with a range of diverse organisations, from large inter-governmental bodies to smaller campaign groups. With Consumer law Professor Christine Riefa, she established the EnfTech project in 2022 to explore how digital technology can be used more effectively to boost enforcement efforts.

  • Prof. Christine Riefa - Professor of Consumer Law , University of Reading

    Prof. Christine Riefa is leading the project Cross-border enforcement of consumer law (www.crossborderenforcement.com) . She is a consumer law expert with international expertise. She has advised governments on reform of consumer laws in different hemispheres. She is widely published with work cited in official documents from international institutions (incl. The World Economic Forum, UNCTAD, the European Parliament, the OECD) and academic scholarship. She is currently working on a monograph (under contract with Cambridge University Press) on Consumer Protection and Global E-commerce.

    She currently serves on the United Nations Working Group on Consumer Protection in E-Commerce (sub-groups on unfair commercial practices and sub-group on cross-border enforcement) as part of the UNCTAD Inter-Governmental Group of Experts.

    She is also a member of the Consultative Group of Experts of the Committee for the development of an International Code for the Protection of Tourists at the World Tourism Organisation (A specialised agency of the United Nations). She was the expert to the Rapporteur on the General Product Safety Regulation at the European Economic and Social Committee.

    She is a Board Member of the International Association of Consumer Law. She is a founding editor of the Journal of European Consumer and Market Law (EuCML, published by Beck and available on Kluwer).

    With Liz Coll, she established the EnfTech project in 2022 to explore how digital technology can be used more effectively to boost enforcement efforts.